Engage the Room - on the Big Stage or Virtually
I'm listening...Let's Talk About Your Event
The Impact Of Your Work.
The above is a recording of a 20-minute Masterclass for Global Meetings Industry Day.Â
If you want your keynote, masterclass, workshop or one off inspirational training to have an impact and stand out, let's talk.
 I'd love to help you achieve your goals & objectives.
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Find a Time That Suits You HereMy objective is for you to achieve what is most important to you.
When we speak, I'd love to understand your 2 most important goals for our work together:
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1. What do you want people to do and think differently after our work together?
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2. How will you measure our success?
It is important to me to help you achieve the results you want.
To help you maximize your ROI, I like to work with you in this way.
Bespoke for You
I will create a bespoke keynote or masterclass for your organization.
Interaction Guaranteed
I will deliver it designing interaction, engagement and participation. I engage the heart, mind and body.
Pre-Event Engagement
I will help ensure more people turn up to the event and are looking forward to it by creating pre-event engagement tools.
Post-Event Connection
I will stay connected with your people afterwards to ensure implementation and quicker results by designing a post-event toolkit.
Delivering engaging “virtual events” since 2014
No More Zoom Fatigue
I deliver my presentations ensuring no more Zoom fatigue – creating interactive, virtual learning experiences.
I have been doing this since 2014 when I first started delivering webinars and virtual training events, across the globe.
My Most Popular KeynotesÂ
>> Stick your Neck OUT! Making Mighty Moves
Stories & Strategy to inspire courage, change and transformation as a result of making brave moves.Â
 - How sales strategy and brave moves transform companies, lives and culture.Â
- How you can apply this strategy to your situation.
- How to adopt a client centric sales culture, be more pro-active and have more control of the sales process.
This is a story of how to build tools to be unstoppable. It’s a strategy to inspire courage, resilience, change and transformation as a result of making brave moves.
It all started on July 10th in 2020 when we were half-way through building our new home. Then the bank decided not to continue our mortgage. It was what I did next, the series of steps I took that ensured we got the decision reversed. We moved into our home December 22nd, 2020. I had to seriously stick my neck out or lose it all.
Many opportunities are lost forever because of a fear to say or do something different.
My drive to help avoid that happening to anyone else led me to share my story. I share a strategy that helped to change the course of action. It’s a story about persistence and resilience. It is a methodology that can be applied to many situations – in business or in our personal lives.
The world has changed. This methodology helps people to tackle that change head on and take back control of a situation. I leave participants with a 3-point plan for their next bold move.
I make this keynote personal to the audience and help them apply it to their lives. Almost everyone has had a decision made that adversely affected them. Sometimes we think they are out of our control, there is nothing we can do about it. And perhaps give up a dream, an ambition, a way of life. 2020 certainly forced a lot of that upon people.
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>> Steps to WIN – More Leads and Build Revenue Opportunities Now - even through a screen
This is an interactive, highly engaging Masterclass. I share 5 keys steps to get right, in order to build a more client centric sales process.
I walk you through what to do to:
- position your company for more WINsÂ
- build a connection, trust and confidence with potential clients and stop selling via email.
- sharpen listening and personalization skills to position sales people as trusted advisors and consultants
- have potential clients see you as a partner and not another supplier.
Being a partner is a lot more lucrative.Â
These critical steps will help avoid rate negotiation and help WIN more profitable business.
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>> Finding Purpose and Meaning through your Work
When you help someone figure out what is most important to them in life - and get clarity on that... then you are immediately of more value to them.
Perhaps your industry doesn't pay the highest salaries and commission and you need to help them find other ways to add value to their role and empower them. Or maybe some of your team members are on the verge of burn out and you want to help turn that around.
This workshop helps teams re-align what is important to them and make the connection with how their work can help them achieve that.
Takeaways -
1. Powerful Thinking - I create a space for them to do some thinking. I share thought provoking questions that can be used as a compass to help bring them back to what is important... whether it is work life balance, project deliverables, or figuring out a path to achieve ambitious goals.
2. A Visual Takeaway - We then make it visual - creating a Vision Board that serves as a powerful reminder of their commitments to themselves.Â
This can be a virtual vision board or a work of art created in the room on canvas.
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Conversations that Connect
Conversations create Community, Connection and in the world of sales....CASH! Curious sales people WIN.
This is a masterclass on how to lead conversations that are of value to your clients. I share a 4 point Conversation Frame that will help sales people to -
- Take the lead in the conversation.
- Analyse the Gap - help the client figure out where they are now and where they want to be after they have worked with you.
- Position Your Solutions.
- Know and agree on the Next Steps - always know your next step with a client.
 What can happen when people are busy is they stop doing the basics...such as picking up the phone and talking to clients. They forget how important certain steps are. They may even WING client conversations.
Takeaways -Â
- I share a process that helps them to prepare for and lead strategic client conversations.Â
- I show them how to slow down, get curious and listen on a different level to their clients.
- How to walk away from client conversations having been of immense value to the client even before they start to work with them. Having made a real connection!
- How to gain and use valuable insights that help to close bigger value deals.
- How to create a culture of picking up the phone instead of selling via email.
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>> Making Sales Calls Online – instead of On the Road.
How to Move from Face-to-Face to Virtual Selling and Build Relationships through a screen
The buyer isn’t making it any easier to sell to in an online world. It is easier to not turn up to a virtual presentation than to cancel an in-person meeting. To make things worse – they can now decide to not turn on their camera! In this keynote I outline strategies to engage your ideal clients virtually, get more appointments online and create a virtual sales blitz or roadshow to start filling your sales pipeline.
The need to build a relationship through a screen is here to stay. What worked face to face won't work online. You have to take a different approach. Sales in the virtual world is about making a connection. And moving away from transactional sales towards a partnership approach. This is more of a challenge when you are forced to do it online.
Takeaways:
- Demos and presentations that Engage
- How to make a client feel like you are in the room with them - even when you are not.
- The tech to use to stand out and make it a WOW experience.
- How to sell more from your desk or phone.
- How to build better client relationships that WIN business.
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I have a full list of keynote and workshop ideas below. I can tailor make a mix of different topics in a series of short, sharp nuggets that make an impact and get implemented.
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Other Popular Keynote & Workshop Topics
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How to Lead a High Converting Client Conversation – with the Importance of Listening to Understand
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Presentations that Connect
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How to Stand Out and Sound Different
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Profitable Prospecting - A 5 Step Process to Find Opportunities.
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How to Write Proposals that WIN
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How to Get the EDGE on your Competitors
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How the Client Thinks and Buys – creating a client centric culture
I'm listening - let's talk about your needs
Having worked in the hospitality and events industry for 20 years, I approach business with a mindset of client centric service. I leave your audience with a renewed passion for their work.
In order for me to help you achieve your goals, I’d love to understand them more. Let’s have a virtual cup of tea together. I’d love to hear your story.
Ciara’s hands-on approach to the webinar kept our listeners involved and excited to participate in the conversation!
- Christina Tomlinson, VP of Marketing & Events at Pathable Inc.
Ciara ran an inspiring sales skills workshop to launch our annual learning month. She provided some really interesting new models to approach sales and the gathering of international event and conference professionals were really inspired by her innovative and personal approach.
- Angela Guillemet, Executive Director, INCON